Our Community
Trusted by 500+ Travelers
Discover why travelers from Europe, China, and Taiwan choose Ohana for their Bali experiences.
快乐的旅客
客户评价
真实旅行者的真实体验，他们与 Ohana 一起发现了完美的巴厘岛之旅。
C'etait super et all inclusive
Marie-laure
France • All inclusive
500+
快乐的旅客
4.9/5
平均评分
15+
年经验
98%
推荐我们
Why Travelers Trust Ohana
Expert Local Knowledge
15+ years of experience with deep connections to local guides, hotels, and hidden spots only locals know.
100% Personalized
Every itinerary is custom-designed for you, not a one-size-fits-all package. Your preferences matter.
Seamless Support
24/7 support in English, Mandarin, and multiple languages. We're here before, during, and after your trip.
Frequently Asked Questions
How far in advance should I book?
We recommend booking 4-6 weeks in advance for the best flexibility. However, we can accommodate last-minute requests based on availability.
What if I need to cancel?
We offer flexible cancellation policies. Cancellations up to 2 weeks before travel receive a full refund. Terms vary by service.
Do you cater to dietary restrictions?
We work with restaurants and accommodations to accommodate any dietary preferences, allergies, or religious requirements.
Can you help with visas and logistics?
Yes! We assist with visa information, travel insurance recommendations, and help coordinate all logistics for a seamless arrival.
What languages do your guides speak?
Our guides speak English, Mandarin Chinese, and Indonesian. We can arrange guides for other languages upon request.